On this episode of Just One Q, Dominique chats with Rachel Shaw, President of Shaw HR Consulting and author of “The Disabled Workforce: What the ADA Never Anticipated.” They explore the rise in accommodation requests from an HR and employer perspective, touching on why supervisors often default to “no,” the legal and ethical necessity of an interactive formal process, and how data-driven, human-centric conversations can help employers find workable solutions in a post-pandemic world.
As we collectively recognize and redefine disability as a society, are employers ready for broader accommodation needs?
As employers push for a return to the office, they face a rise in accommodation requests, particularly for remote work and non-apparent disabilities. This often creates tension, as supervisors may rely on personal bias rather than facts. The key to navigating this is a formal, data-driven, and compassionate interactive process led by HR. By moving beyond individual biases and focusing on finding reasonable accommodations, organizations can meet their legal and ethical obligations and support their entire workforce.
On this episode of Just One Q, Dominique chats with Rachel Shaw, President of Shaw HR Consulting and author of “The Disabled Workforce: What the ADA Never Anticipated.” They explore the rise in accommodation requests from an HR and employer perspective, touching on why supervisors often default to “no,” the legal and ethical necessity of an interactive formal process, and how data-driven, human-centric conversations can help employers find workable solutions in a post-pandemic world.
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